Cookie & Data Usage Policy

What Are Tracking Technologies?

At Juno Lurn, we use various tracking technologies to improve your experience on our platform. These small data files and scripts help us understand how you interact with our website, remember your preferences, and provide personalized content that matches your learning journey.

Think of these technologies as helpful assistants that work behind the scenes. When you visit junolurn.com, they quietly note things like which pages you find most useful, how long you spend reading our financial education materials, and what features you use most often. This isn't about invading your privacy – it's about making sure our platform works better for you.

Types of Tracking We Use

Information We Collect

Our tracking technologies collect various types of information to help us serve you better. Here's what we typically gather during your visits to our platform:

• Device information including browser type, operating system, and screen resolution
• Website usage patterns such as pages visited, time spent on each section, and navigation paths
• Interaction data including clicks, form completions, and feature usage
• Location information based on IP address to provide region-appropriate content
• Referral sources to understand how you discovered our educational resources
• Performance metrics to ensure our platform loads quickly and functions smoothly

This information helps us create a more intuitive learning experience. For example, if we notice many users struggling to find our investment basics section, we can redesign the navigation to make it more accessible.

How Tracking Enhances Your Experience

Every piece of data we collect serves a specific purpose in improving your educational journey with us. When you're exploring financial concepts on our platform, tracking technologies work to make that experience as smooth and valuable as possible.

For instance, if you frequently visit our budgeting resources, we might suggest related articles about savings strategies or debt management. If you start a course but don't finish it, we can send you a gentle reminder or offer additional support materials.

We also use this data to identify technical issues quickly. If tracking shows that users are having trouble with a particular feature, our team can address the problem before it affects more learners.

Data Retention and Storage

We don't keep your data indefinitely. Different types of information have different retention periods based on their purpose and legal requirements:

All data is stored securely using industry-standard encryption and access controls. Our servers are located in Canada and comply with all applicable privacy regulations.

Managing Your Tracking Preferences

You have several options for controlling how we track your activity on our platform. Most modern browsers give you granular control over these technologies:

Keep in mind that blocking all tracking technologies might affect some functionality on our platform. Essential cookies, for example, are necessary for basic features like logging in and accessing your course materials.

Third-Party Services

Sometimes we work with trusted third-party services to enhance our platform's functionality. These might include analytics providers, content delivery networks, or educational technology partners.

When we do share data with these partners, it's always done with careful consideration for your privacy. We only work with companies that meet our security standards and agree to use your information solely for the purposes we've specified.

For example, we might use a third-party service to analyze how students progress through our courses, but this data would be anonymized and aggregated to protect individual privacy while still giving us insights to improve our educational content.

Your Rights and Choices

Under Canadian privacy laws, you have several important rights regarding your personal data:

• Right to access the personal information we have about you
• Right to correct any inaccurate information in our records
• Right to request deletion of your personal data in certain circumstances
• Right to object to certain types of data processing
• Right to receive a copy of your data in a portable format
• Right to withdraw consent for optional tracking features

Exercising these rights is straightforward. Simply reach out to our support team, and we'll guide you through the process. We typically respond to requests within 30 days and never charge fees for reasonable requests.

Updates to This Policy

As our platform evolves and privacy regulations change, we may need to update this policy. When we make significant changes, we'll notify you through your registered email address and display a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we're protecting your privacy. The "Last Updated" date at the top of this page will always reflect the most recent changes.

Minor updates, like clarifications or formatting changes, might not require individual notification, but all changes will be reflected in the updated policy posted on our website.